1. Reboot your computer at least once a week.
To restart your PC, click on Start, then Shut Down (some computers may say Turn Off instead), then Restart.

2. Problems printing your orders?
Try printing a test page. If a test page doesn't print, the problem is with your printer. If it does print, then contact BloomNet Customer Service for further assistance.

To print a test page, click on Start, then Settings, then Control Panel. Once in the Control Panel, click on Printers. At this point you should be presented with a list of installed Printers. Right-click on the PC's default printer, and left-click on Properties. At the bottom of the Properties window, click Print Test Page.

3. Problems connecting to BloomLink®?
Try going to any other web site (such as www.microsoft.com, or www.google.com) to check your internet connection. If you cannot get to any web sites, check your network cable and your modem or router.

If you are unable to reach any websites (not just BloomLink), and your network cable or telephone cable is securely plugged in, and your modem or router is on and appears to be working, you may have to call your Internet Service Provider for assistance.
 

1. Run Microsoft Updates weekly– you can set it to run automatically.
Running regular Microsoft Updates is a strong first line of defense against security threats. You can visit http://go.microsoft.com/?linkid=3646728 for the latest updates to keep your PC current. 

2. Update your Virus Definitions and run a Virus Scan weekly– you can also set it to run automatically.
Depending on the brand of Virus software you own, there should be a help icon on your Taskbar that will enable you to download the latest updates. You can also contact the manufacturer for assistance in making sure your virus protection is up to date.

3. Do not open suspicious emails– such as from senders you do not know, especially with attachments.
This is the primary delivery method of most viruses that can incapacitate your PC. Emails from parties you do not know should be deleted from your inbox immediately.

4. Upgrade to the latest operating system– at least Windows XP.
Windows XP gives you faster performance, more reliability, greater flexibility, and is more widely supported than older Windows operating systems. XP update packages are sold in any computer store or are downloadable directly from Microsoft.com.

5. Check your available hard drive space– keep at least 1GB free.
Open the My Computer window by double-clicking on the My Computer icon on your desktop. Right-click on the (C:) Drive and left-click on Properties. The free space will be displayed on this window.

6. Run the Windows Disk Cleanup Tool if necessary to free up space. Add memory if you have less than 256MB.
The Disk Cleanup tool helps you free up space on your hard disk by searching your disk for files that you can safely delete. To run Disk Cleanup, click Start, All Programs, Accessories, System Tools, and then click Disk Cleanup. 

7. Always keep extra printer paper and extra ink/toner cartridges on hand.
The User Manual that came with your printer will inform you of the correct type of paper and ink/toner cartridges that you require.

8. Back up your files– you can copy them to a CD.
Note: This is only possible if your PC is equipped with a CD-RW drive (also known as a CD Burner).

9. Vacuum dust from the exterior computer vents, and use compressed air to clean out the inside to keep the computer running cooler.
Compressed Air is available in any store that sells computer supplies.

10. If you’re considering updating your computer or POS, feel free to contact us for information and recommendations on which solutions might work best for your business.
We have support available 7 days a week. Simply call 866-BLOOMNET and a qualified BloomNet Technician will assist you.